Both conscious and unconscious biases influence thinking and decision-making processes of organisational and team leaders. Managers often allow their subconscious feelings and presumptions to cloud their judgement and impair their ability to make fair decisions. How Our Minds Works to Make Decisions Science shows that our brains receive about 400 million bits of information per second while we are able to process only about 2000 of these. The subconscious mind makes instantaneous decisions based on past experiences and cultural perceptions. Our processing of these experiences acts as a mental filter through which we make on-the-spot assessments about others. But these ‘quick’ decisions are often wrong and these prejudgements colour our ability to make rational decisions. Unconscious biases are more likely to operate when leaders are tired, stressed or under pressure. These biases can result in making the wrong choices, sometimes with disastrous consequences. Symmetra offers...